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How To Conduct The Perfect Mortgage Client Review

12 Mar 2019 by Craig Vaughan,

One of the reasons why brokers earn trail commission is that we’re supposed to be proactively supporting the client throughout the life of their loan. And from a more selfish perspective, a client who consistently feels like you’re looking after their interests is likely to: Stick around

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The Post-Royal Commission Broker Action Plan

4 Mar 2019 by Craig Vaughan,

As every Australian mortgage broker knows by now, the Financial Services Royal Commission Report was handed down by Commissioner Kenneth Hayne QC on 4th February, 2019, and what followed was a flurry of anger, disbelief and navel-gazing in the broking community. In this article we’ll track how

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What’s An Ideal Mortgage Broking Client Worth? (Plus Free Client Lifetime Value Calculator)

8 Nov 2018 by Craig Vaughan,

broker client value calculator on laptop screen

When thinking about growing your mortgage broking practice, which of these two numbers do you tend to focus on? Client Acquisition Cost (CAC): the marketing and selling cost of bringing a new client into your practice, orLifetime Value (LTV): the economic value the client will deliver over the

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